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Southwest airlines check in southwest12/31/2023 And so, it’s not just about physical accessibility. Reach us at 1-800-I-FLY-SWA (1-80) or online at least 10 minutes before departure time. Starting with Group A, each group will board the plane in order based on the number each passenger received at check-in. Instead, you check-in at exactly 24 hours before the flight and then you are assigned to a number in either Group A, B, or C. The Southwest customer size policy helps many travelers offset the disproportionate costs that we incur because of needing extra room. Get up-to-date information by completing the form below. Southwest will accept the first two checked bags for free provided that the bags do not exceed 50 lbs and 62 linear inches (L+W+H). You do not select or get assigned a specific seat for Southwest flights. Southwest personal carry-on items must be no larger than 16.25 (L) + 13.5 (W) + 8 (H). You may check-in for your Southwest Airlines (WN) flight at applicable airport self-service kiosks from 30 minutes to 3 hours before the scheduled departure. Using multiple devices for check-in comes in handy. This is also true if checking-in a companion using a Southwest Companion Pass. When traveling with others and using Southwest Rapid Reward points, each person must check-in separately. Personal items include purses, briefcases, cameras, food containers, or laptops (case included). Use More Than One Device For Checking-In Travelers. Plus-size travel expert Jae’lynn Chaney told Fox News Digital, “I hope to see more airlines implement customer-of-size policies. In addition to a carry-on bag, Southwest allows each passenger to bring one personal item onboard. According to the wording of the company policy, “Customers who encroach upon any part of the neighboring seat(s) may proactively purchase the needed number of seats prior to travel to ensure the additional seat(s) is available … The purchase of additional seats serves as a notification of a special seating need and allows us to adequately plan for the number of occupied seats onboard.” Presumably, availability of vacant seats will be a factor in the gate agent’s decision, but other passengers could be moved to accommodate the oversize passenger’s needs.Īlternatively, Southwest said, passengers can purchase an extra seat ahead of time, and request a refund if their needs can be met at the time of departure. Enter the confirmation number and first and last name. At the agent’s discretion, a second or third seat will be complimentary. Beginning 24 hours prior to departure, from or the Southwest app, select Check in. The policy involves passengers of size to purchase one seat, and then discuss their needs with a customer service agent at the gate.
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